Cancellation Policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have taken possession of the last goods.

To exercise your right of cancellation, you must inform us (Messerschmidt GmbH, Rotebachring 45, 74564 Crailsheim, Germany, Tel.: 07951 295331, E-Mail: info@grabstein-steinmetz.de) by means of a clear declaration (e.g., a letter sent by post or an e-mail) of your decision to cancel this contract. You may use the attached model cancellation form, although this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately 150 euros.

You shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of cancellation

 

 

 

Model cancellation form

(If you wish to cancel the contract, please fill out this form and send it back).

 

To Messerschmidt GmbH, Rotebachring 45, 74564 Crailsheim, Tel.: 07951 295331, E-Mail: info@grabstein-steinmetz.de:

 

I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

 

 

(*) Delete as appropriate.